Service Request Ticket - # 59455

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2016 08:16 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110207[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22inch WFP Mon w/soundbar
Serial No. CN06H6FX7444516AAMNL Location PDR
TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 26, 2016 04:10 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Feb 26, 2016 04:10 PM 
New URL was published.  Cleared cash and now Then 
can use the www.wou.edu/bannerINB link.
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John Rushing Feb 23, 2016 11:08 AM 
Daren edited the links on the business office to 
go directly to Banner rather than the redirection 
URL.
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John Rushing Feb 23, 2016 11:07 AM 
The URL www.wou.edu/bannerINB was redirecting to 
the Business Office web page.  The two computer 
as well as Shea's computer would not work. 
Soukup's and my computer resolved the RL fine. 
Sent email to Ron and Danielle.
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Ruby Tidwell Feb 23, 2016 08:50 AM 
Task reassigned to John Rushing.
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Jessie Bergantinos Feb 23, 2016 08:16 AM 
Computers in the cashiers office keep cycling and
looping back to the homepage on their web browsers
when trying to visit a certain page.
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