Service Request Ticket - # 59458

Service Request Information

CONTACT Name Lopez-Cruz, Marlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 23, 2016 11:07 AM
Department Multicultural Student Services Phone 88424
Location Email lopezcruzm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121296[Edit Inv] (opens in a new window) Bldg/Room ITC 003D
Service Tag Description Apple iMac 27-inch, Intel i5 2.9GHz Quad #Z0MR
Serial No. D25KW056DNMN Location Storage in 003

CPU Intel Core i5(2.9GHz, 6MB L3)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090672, Adobe CS6 Design&Web Prem MAC from P0090672

Wired NIC 10:DD:B1:D4:25:F4


Wireless NIC EC:35:86:48:12:80


Bluetooth NIC EC:35:86:48:12:81

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Feb 23, 2016 12:43 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Feb 23, 2016 12:43 PM 
ran sopho scan and reinstalled office.
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Jonathan Yoshikawa Feb 23, 2016 11:40 AM 
Task reassigned to Jonathan Yoshikawa.
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Jessie Bergantinos Feb 23, 2016 11:07 AM 
Computer running really slow.  Will not open
microsoft word. Loading symbol appears when
hovering over document name but it never comes up.
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