Service Request Ticket - # 59475

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2016 08:49 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130048[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B003841 Location PDR

Model ColorQube 8870 Hostname hlref5.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.47 Metered Code: 3937 RMA:XFL130758E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:F6:AE

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 11, 2016 08:39 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 11, 2016 08:39 AM 
This was fixed a few days ago. I forgot to update
the ticket.
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Shandelle Plasker Mar 08, 2016 10:51 AM 
Called Xerox Ref#21141941
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Jonathan Yoshikawa Mar 07, 2016 12:55 PM 
Task reassigned to Shandelle Pepper.
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Jonathan Yoshikawa Feb 25, 2016 02:06 PM 
at HQ
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Jonathan Yoshikawa Feb 25, 2016 01:35 PM 
91.720:36291
print head tilt error
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Jonathan Yoshikawa Feb 25, 2016 12:35 PM 
Task reassigned to Jonathan Yoshikawa.
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Jessie Bergantinos Feb 25, 2016 08:49 AM 
Printer is leaking something that looks like oil
on the paper.
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