Service Request Ticket - # 59483

Service Request Information

CONTACT Name Kinnaman, Joanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2016 02:17 PM
Department University Computing Solutions Phone 88154
Location Email kinnamaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141139[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CYTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. CYTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298, Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop DEC2017; Dymo driver, Epson scanner, Mozilla Thunderbird, Adobe Acrobat Pro 9.

Wired NIC 98:90:96:D5:7E:85

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Mar 02, 2016 04:44 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Mar 02, 2016 04:43 PM 
Set-up is complete. All drives re-attached. 
Bookmarks Migrated to IE. Machine added to the 
domain. Dymo tested and working. Epson Scanner 
set-up tested and working.
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Babatunde Idahor Mar 01, 2016 01:12 PM 
Dymo driver, 
Epson scanner, 
Mozilla Thunderbird, 
Adobe Acrobat Pro 9.
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Babatunde Idahor Feb 29, 2016 12:59 PM 
I have just Thunderbird to install.All other 
applications were installed.
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Babatunde Idahor Feb 26, 2016 12:24 PM 
Task reassigned to Babatunde Idahor.
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Sarah Pettigrew Feb 25, 2016 02:17 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and 
delivered to Joanie in ITC 009. The WOU # of the new computer is 20141139[Edit Inv] 
and the new monitor is 20140875[Edit Inv]. The WOU # of the old computer is 
20101167[Edit Inv]. Please discuss with Joanie about specific peripheral and software 
needs. The new equipment is on the GFA shelf in the hallway.
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