Service Request Ticket

Service Request Information

CONTACT	Name	Mansayon, Christopher	Date	Feb 29, 2016 08:11 AM
	Department	Library & Media Services	Phone	88441
	Location		Email	mansayonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130046 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B006770	Location	PDR
	Model	ColorQube 8880	Hostname	hlref3.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.45 Metered Code:3074 RMA:(8870)XFL148245(5/12/16)	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:6C:1B:EE

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Mar 03, 2016 01:06 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Mar 03, 2016 01:06 PM	Deliver the printer to the Library. I did series of test print and it works fine.	Add Attachment
Shandelle Plasker	Mar 03, 2016 12:32 PM	Task reassigned to Dyl Karbia.	Add Attachment
Shandelle Plasker	Mar 03, 2016 12:32 PM	Please take this back to the library. Thank you.	Add Attachment
Shandelle Plasker	Mar 01, 2016 11:11 AM	Called in Xerox Ref#21128019	Add Attachment
Shandelle Plasker	Mar 01, 2016 10:56 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Ranjit Kayastha	Feb 29, 2016 11:37 AM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Ranjit Kayastha	Feb 29, 2016 10:31 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Katie Halvorson	Feb 29, 2016 08:11 AM	9172000:255677 One of the ref printers is spitting out this error code.	Add Attachment