Service Request Ticket - # 59514

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2016 09:07 AM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130051[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136183 Location PDR

Model ColorQube 8870 Hostname writing-center.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.64.35 Metered Code: 1985 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:56:DD

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Mar 02, 2016 09:51 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Mar 02, 2016 09:51 AM 
Restarted and was able to print successfully.  
Attempting to run cleaning cycle produced the 
error again, but another restart cleared it up.  
Might reoccur.
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Ruby Tidwell Mar 02, 2016 09:12 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Mar 02, 2016 09:12 AM 
Google search revealed that this error pertains to 
Cyan ink obstruction
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Katie Halvorson Mar 02, 2016 09:07 AM 
93,984.00:49658

Writing center error code
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