Service Request Ticket - # 59534

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2016 03:58 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141148[Edit Inv] (opens in a new window) Bldg/Room HL 117
Service Tag 9Y3LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9Y3LV42 Location in two week pile 06/30/2025

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:51:CE

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Mar 22, 2016 12:34 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Mar 22, 2016 12:34 PM 
Delivered the computer and did the setup.

DONE!!
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Megan Thibeault Mar 21, 2016 02:49 PM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Mar 21, 2016 02:49 PM 
Tomorrow at 9am.
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Megan Thibeault Mar 18, 2016 08:17 AM 
****This is an email****
Lori,

Tuesday would work best, what time of day?

Thanks,
Megan
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Megan Thibeault Mar 18, 2016 08:17 AM 
****This is an email****
Hi Megan,
Today or next Tuesday, Wednesday.  Would one of
these days work for your department?


Lori
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Megan Thibeault Mar 17, 2016 04:38 PM 
Emailed Lori to find out a time for this setup
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Megan Thibeault Mar 10, 2016 07:00 AM 
Task reassigned to Megan Eichler.
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Babatunde Idahor Mar 09, 2016 11:26 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Shina Oladiti Mar 08, 2016 11:41 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Mar 08, 2016 11:40 AM 
Yeah, the machine is done.
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Ruby Tidwell Mar 08, 2016 09:44 AM 
Moved in AD
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Ruby Tidwell Mar 08, 2016 09:21 AM 
Task reassigned to Adeshina Oladiti.
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Ruby Tidwell Mar 08, 2016 09:21 AM 
I think this one is done - it's back on the shelf.

Shina, can you confirm - is this one done?  If so, 
please reassign to UCS Tech.
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Dyl Karbia Mar 04, 2016 09:48 AM 
Imaging the machine at the moment. It is located
on the imaging desk.
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Sarah Pettigrew Mar 03, 2016 03:58 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Lori Pagel in HL 117 for a PS Unit station. 
The WOU # of the new computer is 20141148[Edit Inv] and the new 
monitor is 20140937[Edit Inv]. The WOU # of the old computer is 
20101451[Edit Inv] and the old monitors are 20070246[Edit Inv] and 20101215[Edit Inv]. 
The new equipment is on the GFA shelf in the hallway.
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