Service Request Ticket - # 59535

Service Request Information

CONTACT Name Jennings, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2016 04:55 PM
Department University Computing Solutions Phone 14018
Location Email jenningsr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110826[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B009396 Location PDR

Model ColorQube 8870 Hostname rescomplab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.57 Metered Code: 8284 RMA for XFL025466 RMA for XFL148980 RMA for T4B003901 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:86:9B:C8

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Mar 04, 2016 02:49 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Mar 04, 2016 02:49 PM 
Changed wiper/maintenance
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Jonathan Yoshikawa Mar 04, 2016 12:34 PM 
Task reassigned to Jonathan Yoshikawa.
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Katie Halvorson Mar 03, 2016 04:55 PM 
****This is an email****
The RSC lab printer (Xerox ColorQube 8880 -
W#20110826) needs a new wiper installed. The
printer continues to make streaky printouts, even
after a cleaning and new maintenance kit.

I would also like a new asset (W#) label for this
printer please.

Thank you,

Ryan J.
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