Service Request Ticket - # 59572

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2016 09:51 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120991[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HSTHFX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. HSTHFX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090157

Wired NIC B8:CA:3A:7D:A6:F7

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Mar 11, 2016 11:10 AM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Mar 08, 2016 02:35 PM 
Scan came back negative.  
deleted users.
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Jonathan Yoshikawa Mar 08, 2016 11:15 AM 
Task reassigned to Jonathan Yoshikawa.
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Ruby Tidwell Mar 08, 2016 10:01 AM 
Room is free for the rest of the day
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Jessie Bergantinos Mar 08, 2016 09:51 AM 
Message popped up about virus on computer. Located
in DeVolder 107
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