Service Request Ticket

Service Request Information

CONTACT	Name	Kunkle, Alex	Date	Mar 08, 2016 10:23 AM
	Department	Student Success & Advising Office	Phone	88506
	Location		Email	kunklea@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130050 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL133982E	Location	PDR
	Model	ColorQube 8870	Hostname	learninglab.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.64.24 Metered Code: 0598	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:1E:8A:39

TECHS	Submitted by	Jessie Bergantinos	Contact	jbergantinos10@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Mar 08, 2016 10:31 AM	Task reassigned to Megan Eichler.	Add Attachment
Megan Thibeault	Mar 08, 2016 10:31 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Mar 08, 2016 10:31 AM	Changed it so its now showing	Add Attachment
Ruby Tidwell	Mar 08, 2016 10:25 AM	Task reassigned to UCS Tech.	Add Attachment
Ruby Tidwell	Mar 08, 2016 10:25 AM	I only see Lab-AALC on Hood (no color option)	Add Attachment
Jessie Bergantinos	Mar 08, 2016 10:25 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Jessie Bergantinos	Mar 08, 2016 10:23 AM	Computers in APSC 401 have no option to connect to aalc color. They can only connect to aalc.	Add Attachment