Service Request Ticket - # 59576

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2016 12:14 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130225[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 289L8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 289L8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562; This station gets full Adobe CC2015 for WIN from Student LAB license; VideoPad Video Editor Home Edition 5.0.1 MAC/WIN license VISA2016006251 MARCH2017

Wired NIC B8:CA:3A:8A:D3:9A

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Mar 08, 2016 03:40 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Mar 08, 2016 03:40 PM 
I was able to get hold of Scott and installed
Omnipage pro software on his lab computer.It works
just fine.
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Dyl Karbia Mar 08, 2016 02:12 PM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Mar 08, 2016 12:14 PM 
****This is an email****
Hi,

We used to have a copy of OmniPage Pro (version
12, I think) on the PC in HL 222. It appears we
don't have it any more. Can we get it put back on
the machine in that room? (WOU #20130225)

I think this was done a year or two ago, so you
should have record of it.

Thanks,
Scott
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