Service Request Ticket - # 59591

Service Request Information

CONTACT Name EXC, ASWOU   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2016 05:37 PM
Department ASWOU Phone 88555
Location Email aswoupresident@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140640[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ11GF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:3B:05


Wireless NIC AC:29:3A:92:F8:F5


Bluetooth NIC AC:29:3A:92:F8:F6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Mar 14, 2016 02:21 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ruby Tidwell Mar 14, 2016 02:20 PM 
Met with Adela and set up new iMac; she did not 
know where that machine was, but it was replacing 
20100060[Edit Inv] for use by the ASWOU VP.  Updated 
inventory for that machine.
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Ranjit Kayastha Mar 14, 2016 01:33 PM 
Task reassigned to Ruby Tidwell.
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Ranjit Kayastha Mar 11, 2016 01:17 PM 
****This is an email****
Ranjit,

Corbin Garner, ASWOU President, forwarded me your
message in regards to having an iMac ready to be
delivered to ASWOU. How exciting!

I will be in the office from 8am -12pm and 1pm-5pm
for the next week (3/14-3/18. Is there a time in
there that would work best for you? 

Thank you!
Adela
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Ranjit Kayastha Mar 09, 2016 04:52 PM 
John moved it to AD
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Ranjit Kayastha Mar 09, 2016 04:50 PM 
Emailed asking for availability.
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Ranjit Kayastha Mar 09, 2016 04:50 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Mar 09, 2016 04:50 PM 
***************************************************
Please add to AD and ready to deploy.


**************************************************
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Ranjit Kayastha Mar 09, 2016 04:49 PM 
Imaging and setup is completed.

Ready to be delivered.

Need to give admin rights and also printer after
delivering.
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Ranjit Kayastha Mar 09, 2016 12:20 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Mar 09, 2016 12:20 PM 
Started Imaging!
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Tricia Flaherty Mar 08, 2016 05:37 PM 
THESE are NEW REPLACEMENTS for IFC SPECIFIC AREAS:
replacing iMac desktop W#20071110[Edit Inv] with new iMac
desktop W#20140640[Edit Inv] 
The equipment will be on Inventory counter in
ITC008 with IFC NEW EQUIP SETUP FORM
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