Service Request Ticket - # 59596

Service Request Information

CONTACT Name EXC, ASWOU   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2016 09:32 AM
Department ASWOU Phone 88555
Location Email aswoupresident@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141171[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 90VHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 90VHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:46:3B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Mar 30, 2016 01:34 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Mar 30, 2016 01:34 PM 
Delivered and set up; updated inventory.  Also 
moved another station within ASWOU.
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Tricia Flaherty Mar 30, 2016 10:57 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Mar 24, 2016 08:03 AM 
Status changed from (1) Pending to (4) On Hold
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Ruby Tidwell Mar 23, 2016 12:29 PM 
****This is an email****

Because the ASWOU students are all away for 
Spring Break I would like to wait until next 
week, if that's ok. Ideally, they should not be 
keeping documents on their desktop but I don't 
want to assume that everything has been saved 
to their drive. 

Could we consider having the computers 
delivered on or after March 30, 2016? I am 
typically in the office between 8am-12pm and 1-
5pm on weekdays. I could also adjust my 
schedule as needed. 

Let me know, thanks!

Adela
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Ruby Tidwell Mar 23, 2016 08:45 AM 
Sent email for availability
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Ruby Tidwell Mar 23, 2016 08:03 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell Mar 23, 2016 08:03 AM 
Finished prep & moved in AD.  Back on shelf and 
ready to deploy
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Ruby Tidwell Mar 23, 2016 07:53 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Mar 16, 2016 01:53 PM 
Started image at the imaging station
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Tricia Flaherty Mar 09, 2016 09:32 AM 
THESE are NEW REPLACEMENTS for IFC SPECIFIC AREAS:
replacing PC desktop W#20071250[Edit Inv] with new PC
desktop W#20141171[Edit Inv] and mon W#20140959[Edit Inv]
The equipment will be on Inventory counter in
ITC008 with IFC NEW EQUIP SETUP FORM
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