Service Request Ticket - # 59610

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2016 06:11 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130047[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B002634 Location PDR

Model ColorQube 8870 Hostname hlref4.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.46 Metered Code: 3795 RMA:XFL134178E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:D6:44

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 16, 2016 12:27 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Mar 16, 2016 12:27 PM 
This has been fixed. Dyl is delivering the printer
back to the library for me.
 Add Attachment
Shandelle Plasker Mar 15, 2016 04:14 PM 
I looked into this error and in the manual it says
the error means "Magenta Ink Stick Jam Fault".
Bringing it back to my desk to look inside of it.
 Add Attachment
Shandelle Plasker Mar 09, 2016 06:11 PM 
Printer is giving error 93,506
 Add Attachment