Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Mar 10, 2016 10:11 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120603 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox P3250/D Monochrome Laser Printer
	Serial No.	MXV105757	Location	PDR 2023 Giveaway
	Model	P3250/D	Hostname
	Notes	duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity	Ink/Toner Refill

TECHS	Submitted by	Jessie Bergantinos	Contact	jbergantinos10@wou.edu	88925
	Primary Technician		Contact	ucshelpdesk@wou.edu	88925

Entered by	Date	Memo
Service Request Desk			Email Public
Entered by	Date	Memo
Jessie Bergantinos	Mar 14, 2016 03:54 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jessie Bergantinos	Mar 10, 2016 11:27 AM	Called and let them know they need to purchase toner.	Add Attachment
Megan Thibeault	Mar 10, 2016 11:23 AM	Task reassigned to Service Request Desk.	Add Attachment
Megan Thibeault	Mar 10, 2016 11:23 AM	Needs new toner, will you call back and let them know they need to purchase toner	Add Attachment
Jessie Bergantinos	Mar 10, 2016 10:12 AM	I talked to Sydney	Add Attachment
Jessie Bergantinos	Mar 10, 2016 10:11 AM	The printer in key shop is flashing a red light.	Add Attachment