Service Request Ticket - # 59644

Service Request Information

CONTACT Name Jones, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2016 11:19 AM
Department Humanities Division Phone 88599
Location Email jonesg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20111068[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523RAVMS Location PDR
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Mar 15, 2016 12:54 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Mar 14, 2016 12:01 PM 
Re-imaging box.
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Jonathan Yoshikawa Mar 14, 2016 11:23 AM 
Task reassigned to Jonathan Yoshikawa.
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Katie Halvorson Mar 14, 2016 11:20 AM 
He is around today till about 1150. But in
tomorrow 10-12.
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Katie Halvorson Mar 14, 2016 11:19 AM 
His computer has problems with all software and
internet.  Everything seems to run really slow and
sometimes an error message will pop up about an
unexpected error.  He has to restart and it works
for awhile and then the problem comes back.
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