Service Request Ticket - # 59665

Service Request Information

CONTACT Name Bueford, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2016 09:52 AM
Department Business Services Phone 88210
Location Email buefordc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110171[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34PJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:9B:FA

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Mar 14, 2018 01:30 PM 
Status changed from (1) Pending to (5) Completed
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Jessie Bergantinos Mar 17, 2016 12:00 PM 
Task reassigned to Self Resolved.
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Jessie Bergantinos Mar 17, 2016 12:00 PM 
****This is an email****
We can probably wait on this service request. It
seems to be running ok now.
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Kyle Arthenayake Mar 17, 2016 09:52 AM 
computer freezes when he opens a PDF and excel.
Has restarted computer multiple times, still freezes.
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