Service Request Ticket - # 59666

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2016 10:15 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100845[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4510/DT Mono Laser Printer
Serial No. ART381465 Location PDR

Model 4510/DT Hostname nancydrew.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities, MAINT: Xerox kit #108R00717B from P0088261 JAN2013 SR48968, Xerox Phaser 4510 Maint Kit 110V #108R00717 from P0095795 OCT2014 SR? IP:140.211.117.25 Ink/Toner Refill

Wired NIC 00:00:AA:E3:45:62

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 17, 2016 10:33 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 17, 2016 10:33 AM 
Working now, cleared the printer
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Jessie Bergantinos Mar 17, 2016 10:27 AM 
Task reassigned to Megan Eichler.
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Jessie Bergantinos Mar 17, 2016 10:24 AM 
Contact changed from Linda Root to Angie Barry.
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Jessie Bergantinos Mar 17, 2016 10:15 AM 
It print from banner from time to time.
Tried to reset queue, did not work.

Wants to change department printer to hardy boys
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