Service Request Ticket - # 59683

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2016 09:46 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20140905[Edit Inv] (opens in a new window) Bldg/Room ITC 111
Service Tag Description Dell Ultrasharp 23inch Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287254RAMEL Location ITC 111 lab
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Mar 21, 2016 11:25 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Mar 21, 2016 11:25 AM 
Not plugged in; restarted and both worked
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Ruby Tidwell Mar 21, 2016 11:21 AM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Mar 21, 2016 09:46 AM 
The mouse and keyboard in lab ITC 003 is not
responding but the log in screen was showing. 
Everything seemed to be plugged in but nothing was
responding.

Mackenzie was cleaning labs and reported.
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