Service Request Ticket - # 59697

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2016 11:25 AM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130165[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 280N8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:8A:D9:85

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Mar 22, 2016 02:44 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Mar 22, 2016 02:44 PM 
fixed it
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Ranjit Kayastha Mar 22, 2016 01:11 PM 
Task reassigned to Ranjit Kayastha.
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Katie Halvorson Mar 22, 2016 11:25 AM 
NS 115 computer was getting on the internet and an
error saying there may be a virus popped up. He
didn't want to do anything until the computer gets
looked at.  The virus is from windows info.  

The lab will be unlocked for someone to get in.
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