Service Request Ticket - # 59711

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 23, 2016 11:53 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130049[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B000619 Location PDR

Model ColorQube 8880 Hostname hlalcove.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.40 Metered Code: 6597 RMA 1/7/15 old serial#XFL134051 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:9E:6B

TECHS Submitted by Mackenzie Walston Contact mwalston14@wou.edu 88925
Primary Technician Contact 88925

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Mackenzie Walston Mar 23, 2016 11:53 AM 
When attempting to print from the HL Alcove, 
notification says the printer is in an error 
state and print job fails. However, the printer 
itself says ready to print.
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