Service Request Ticket - # 59715

Service Request Information

CONTACT Name Tuma, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 23, 2016 04:45 PM
Department Facilities Services Phone 89383
Location Email tumab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130705[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3593M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3593M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:CF:67

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Mar 24, 2016 01:06 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Mar 24, 2016 12:46 PM 
delivered
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Jonathan Yoshikawa Mar 24, 2016 08:06 AM 
Task reassigned to Jonathan Yoshikawa.
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Katie Halvorson Mar 23, 2016 04:45 PM 
Sound bar has not been working for about a month.
 The computer is in PP 135 and Alan went and took
a look and there is no obvious reason for why it
isn't working.  The sound bar power light is on
but nothing is coming out.
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