Service Request Ticket - # 59752

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 28, 2016 02:14 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130287[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB #909569-01L
Serial No. S9F2DM606344 Location HL REF Station #16

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0091580, Microsoft VDA subscription from P0091580, VMWare View 5 Premier from P0091580

Wired NIC 00:80:64:B3:2B:43

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 28, 2016 03:24 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 28, 2016 03:24 PM 
Keyboard is working fine and there was no issues
with it.
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Shina Oladiti Mar 28, 2016 02:39 PM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Mar 28, 2016 02:14 PM 
Certain keys on the keyboard are not responding.
They have a replacement they have replaced it
with. They would just like tech to come out and
look at it when possible.
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