Service Request Ticket

Service Request Information

CONTACT	Name	Diehm, Deborah	Date	Mar 28, 2016 02:55 PM
	Department	VP Student Affairs	Phone	88423
	Location		Email	diehmd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20150428 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox Phaser 4622/DT Black & White Laser Printer
	Serial No.	D6X466520	Location	PDR
	Model	4622/DT	Hostname	printer-ath-hallway.wou.edu
	Notes	1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.118.98 RMA D6X466603	Ink/Toner Refill	Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533
	Wired NIC	00:00:AA:D9:AF:92

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Apr 19, 2016 10:46 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Apr 19, 2016 10:46 AM	This has been setup and delivered. Test printed and everything looks great.	Add Attachment
Shandelle Plasker	Apr 14, 2016 11:54 AM	This printer had issue when we set it up so I called Xerox and had it replaced. We have received the new printer and it is all set up. I will be delivering this to them tomorrow.	Add Attachment
Shandelle Plasker	Mar 30, 2016 04:37 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Courtney Croy	Mar 28, 2016 02:55 PM	NEW EQUIP SETUP: A network Xerox Phaser 4622/DT Black & White laser printer W#20150428 needs to be set up and delivered to Debbie Diehm in WUC 203 replacing W#20080929. This is located in ITC 008 on the counter across from the storage wall. *This printer needs network printer setup	Add Attachment