Service Request Ticket

Service Request Information

CONTACT	Name	Clark, Daniel	Date	Mar 28, 2016 03:41 PM
	Department	Center for Academic Innovation	Phone	88361
	Location		Email	clarkdan@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20150420 (opens in a new window)	Bldg/Room	ITC 205A
	Service Tag		Description	Apple iPad mini 4 Wi-Fi 16GB-Space Gray #MK6J2LL/A
	Serial No.	DLXRD1K9GHK9	Location	assigned to Ben Hays 10-8-2018
	CPU	A8X chip w/ 64‑bit, M8 motion coprocessor
	OS	iOS 9	Software

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Apr 28, 2016 11:34 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
John Rushing	Apr 28, 2016 11:34 AM	Delivered on 4/28/2016	Add Attachment
Tricia Flaherty	Apr 27, 2016 02:58 PM	Contact changed from Tracy Powell to Daniel Clark.	Add Attachment
Tricia Flaherty	Apr 27, 2016 02:58 PM	A second order(9032) was placed by Dan Clark to replace the wrong iPad type(mini) that he ordered for Tracy Powell on order #8547, he has asked that the iPad mini be switched to a CAI faculty checkout. I have changed inventory record and invoice to reflect this change and will now change contact and Delivery Description to reflect the change. The new iPad for Tracy Powell will show up on a desperate SR# soon.	Add Attachment
John Rushing	Apr 04, 2016 08:46 AM	She said she requested an iPad air and wanted to wait to talk to Dan Clark about the purchase.	Add Attachment
John Rushing	Mar 29, 2016 04:18 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
John Rushing	Mar 29, 2016 04:17 PM	Left VM to setup delivery.	Add Attachment
John Rushing	Mar 29, 2016 12:04 PM	enrolled in JAMF	Add Attachment
Courtney Croy	Mar 28, 2016 03:41 PM	An Apple iPad mini 4 W#20150420 needs to be delivered to Tracy Powell in Todd 329. This is located in ITC 008 in the shelves on the counter across from the storage wall.	Add Attachment