Service Request Ticket

Service Request Information

CONTACT	Name	Fernandez, Sylvia	Date	Mar 29, 2016 01:49 PM
	Department	Mathematics	Phone	88994
	Location		Email	fernandezs@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110880 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2GH35V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446, TRANSFERRED from W#20080035[MathType v6.8 WIN from VISA2012003280], Adobe Acrobat XI Pro (v.11) from P0089946; Geometer's Sketchpad Version 5 - Computer School/Institution license from VISA2015005193 MAR2016
	Wired NIC	18:03:73:26:33:8F

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	jyoshikawa11@wou.edu	88925

Entered by	Date	Memo
Jonathan Yoshikawa			Email Public
Entered by	Date	Memo
Jonathan Yoshikawa	Mar 30, 2016 03:31 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jonathan Yoshikawa	Mar 30, 2016 03:31 PM	done	Add Attachment
Jonathan Yoshikawa	Mar 30, 2016 12:51 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Tricia Flaherty	Mar 29, 2016 01:49 PM	Install Geometer's Sketchpad Version 5 on PC desktop in MNB134 from Order#8993 (secondary contact is Sharon Price in MATH OFFICE) T:\Geometer's Sketchpad\Geometer's Sketchpad 5 Sharon indicated that Sylvia may also want this on a personal station(80/20 Home use). The license allows for three installs for one named user as long as they are not in use simultaneously and by different users. Please discuss this with her and help her if she needs it. she can use the License Name: Joanie Kinnaman and Authorization Code: TENTFK-GN7XC0-46NH0H-4MQV8D Download link for home/personal use is here: http://www.keycurriculum.com/thank-you-for-purchasing-the-geometers-sketchpad	Add Attachment