Service Request Ticket - # 59783

Service Request Information

CONTACT Name Winegardner, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2016 11:42 AM
Department The Research Institute Phone 89261
Location Email winegardnern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140327[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag D672K12 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. D672K12 Location PDR 2023 Giveaway

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0095622; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop OCT2015
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Mar 30, 2016 01:41 PM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Ranjit Kayastha Mar 30, 2016 01:41 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha Mar 30, 2016 01:41 PM 
The Logitech camera software was somehow removed
from his machine. He also doesn't know how. I
installed it back again. 

It's working.
 Add Attachment
Ranjit Kayastha Mar 30, 2016 12:57 PM 
left VM asking for availability.
 Add Attachment
Megan Thibeault Mar 30, 2016 11:42 AM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Megan Thibeault Mar 30, 2016 11:42 AM 
adobe connect is not connecting with his video
camera, Logitech camera.

He is around:most of the day today
Add Attachment