Service Request Ticket - # 59790

Service Request Information

CONTACT Name Toray, Tamina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2016 01:51 PM
Department Behavioral Sciences Division Phone 88712
Location Email torayt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131025[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR211F8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:D5:7D:2C


Wireless NIC 88:63:DF:8C:13:01


Bluetooth NIC 88:63:DF:8C:13:02

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jessie Bergantinos Mar 30, 2016 01:52 PM 
Task reassigned to Self Resolved.
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Jessie Bergantinos Mar 30, 2016 01:52 PM 
Status changed from (1) Pending to (5) Completed
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Jessie Bergantinos Mar 30, 2016 01:51 PM 
Available tomorrow from 11:30-1:30.  Needs to do 
~snapshot on mac. We couldn't figure it out over 
the phone. She needs to recover a power point she 
saved, but deleted.
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