Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Mar 31, 2016 11:50 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20110217 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL024608	Location	PDR
	Model	8870/DNM	Hostname
	Notes	Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: Metered Code: 8986	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	00:00:AA:F5:04:BB

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Apr 04, 2016 03:21 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Apr 04, 2016 03:21 PM	All fixed and has been delivered back to ED 111. Test printed before leaving.	Add Attachment
Shandelle Plasker	Apr 04, 2016 08:34 AM	Called Xerox: Ref# 21190177	Add Attachment
Megan Thibeault	Apr 01, 2016 03:44 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Megan Thibeault	Apr 01, 2016 03:44 PM	will you call xerox	Add Attachment
Jonathan Yoshikawa	Apr 01, 2016 02:12 PM	Task reassigned to Megan Eichler.	Add Attachment
Jonathan Yoshikawa	Apr 01, 2016 02:12 PM	changed wiper. error code: 91.00.720:00.287744 located in back in green cart w/ out of order sign	Add Attachment
Jonathan Yoshikawa	Mar 31, 2016 11:56 AM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Amy Anderson	Mar 31, 2016 11:50 AM	Student called saying printer in ED 111 is not working and is saying error. She turned off the printer and turned it back on and the error is still showing. The WOU# is 20110217	Add Attachment