Service Request Ticket - # 59808

Service Request Information

CONTACT Name Caldwell, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2016 03:28 PM
Department Upward Bound Phone 88061
Location Email caldwellm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130570[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. GTNXTZ1 Location PDR

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0093001

Wired NIC EC:F4:BB:0A:0A:2C


Wireless NIC 40:F0:2F:B9:07:24

TECHS Submitted by Tim Taylor Contact ttaylor13@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Apr 04, 2016 12:51 PM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis Apr 04, 2016 12:51 PM 
Working now.
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Michael Ellis Mar 31, 2016 04:21 PM 
Priority changed from (3) Priority to (2) High Priority.
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Michael Ellis Mar 31, 2016 04:21 PM 
Left him a message.
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Tim Taylor Mar 31, 2016 03:28 PM 
Banner requires him to change his password, he got
his 10 day notice. He has changed his password
when required in the past, but this time he is
getting an error code 2001 when he tries to change
his password.
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