Service Request Ticket

Service Request Information

CONTACT	Name	Campbell, Darla	Date	Apr 01, 2016 02:33 PM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20120884 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iPad with Retina Display Wi-Fi 16GB Black
	Serial No.	DMPKMAS3F182	Location	PDR 2023 Giveaway
	CPU	Dual-core A6X with quad-core graphics
	OS	iOS 6	Software
	Wireless NIC	10:1C:0C:54:C1:18
	Bluetooth NIC	10:1C:0C:54:C1:19

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	jyoshikawa11@wou.edu	88925

Entered by	Date	Memo
Jonathan Yoshikawa			Email Public
Entered by	Date	Memo
Jonathan Yoshikawa	Apr 07, 2016 12:52 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Apr 07, 2016 08:56 AM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
John Rushing	Apr 06, 2016 03:24 PM	added to JAMF, user needs to sign in with AppleID to get self service installed.	Add Attachment
Megan Thibeault	Apr 05, 2016 10:21 AM	Make sure inventory gets updated	Add Attachment
Megan Thibeault	Apr 05, 2016 10:20 AM	Task reassigned to John Rushing.	Add Attachment
Megan Thibeault	Apr 05, 2016 10:20 AM	can you get this on jamf	Add Attachment
Jonathan Yoshikawa	Apr 04, 2016 12:03 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Kyle Arthenayake	Apr 01, 2016 02:41 PM	**This is an email** It's available until 3:00pm, if I'm not here, it's behind my desk on the table, ready to go.	Add Attachment
Kyle Arthenayake	Apr 01, 2016 02:33 PM	**This is an email** Good Afternoon~ We have an iPad #20120884 that needs to be wiped clean and readied for the next user, it was registered to Diane Wood, V00303736. It is located in Ed #202 behind my desk. Thanks, Darla	Add Attachment