Service Request Ticket - # 59832

Service Request Information

CONTACT Name Dantas-Whitney, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2016 03:21 PM
Department College of Education Phone 88636
Location Email dantasm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110505[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Air 11 inch, 128GB Flash Hard Drive
Serial No. C02GV262DJYD Location Going to PDR

CPU Unknown


OS Unknown Software MS Office 2011 for MAC std from P0083201, Camtasia for MAC v2.6 from VISA2013003817

Wireless NIC 68:A8:6D:06:D5:7C


Bluetooth NIC 68:A8:6D:06:D5:7D

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
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Entered by Date Memo
Shandelle Plasker Apr 04, 2016 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 04, 2016 09:14 AM 
I am closing this SR because there is already
another one open for this.
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Shandelle Plasker Apr 01, 2016 03:21 PM 
I have made sure all of her stuff was backup
before taking the machine.
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Shandelle Plasker Apr 01, 2016 03:21 PM 
She would like her WOU mac laptop updated to the
newest OS.
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