Service Request Ticket - # 59845

Service Request Information

CONTACT Name Baltzley, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2016 02:30 PM
Department Natural Science Division Phone 88832
Location Email baltzlem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20150268[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 8R88H72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 8R88H72 Location PDR 2023 Giveaway

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715; TRANSFER from old laptop W#20101238 APR2016: Adobe Design Std CS5.5 from P0080492(80/20 share with desktop); Camtasia 2019 Education v.19 single user license VISA2019010295 DEC2019 ;

Wired NIC F8:CA:B8:48:B6:F9


Wireless NIC 80:00:0B:D4:ED:83


Bluetooth NIC 80:00:0B:D4:ED:87


TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public

Entered by Date Memo
Babatunde Idahor Apr 08, 2016 11:01 AM
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Apr 08, 2016 08:05 AM
Task reassigned to Babatunde Idahor.
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Ruby Tidwell Apr 08, 2016 08:05 AM
Is this done?  Go ahead and close the ticket =)
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Babatunde Idahor Apr 07, 2016 04:13 PM
Task reassigned to UCS Tech.
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Babatunde Idahor Apr 07, 2016 04:13 PM
Laptop delivered to Michael. 
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Ruby Tidwell Apr 07, 2016 01:47 PM
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Apr 07, 2016 01:16 PM
Task reassigned to UCS Tech.
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Dyl Karbia Apr 07, 2016 11:40 AM
I was able to get hold of Michael. He said he's
available at 1:00pm today.
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Ruby Tidwell Apr 05, 2016 02:53 PM
Moved in AD
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Dyl Karbia Apr 05, 2016 10:06 AM
Imaging the machine at the moment.
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Courtney Croy Apr 04, 2016 02:30 PM
NEW EQUIP SETUP: A Dell Latitude E6440 laptop W#20150268[Edit Inv] 
needs to be set up and delivered to Michael Baltzley in NS 219. 
Replacing laptop W#20101238[Edit Inv]. This is located in ITC 008 on the 
counter across from the storage wall with the software media. 
Please return media to Tricia when done.
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