Service Request Ticket - # 59852

Service Request Information

CONTACT Name Neish, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2016 11:23 AM
Department VP Finance & Administration Phone 89302
Location Email neishb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130521[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WG8FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; Adobe Acrobat DC (Pro)subscription from XXXX201700006551 serialized desktop SEPT2017

Wired NIC F8:B1:56:C5:A2:F7

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Apr 05, 2016 12:45 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Apr 05, 2016 12:45 PM 
Removed the office 2010 and installed 2013. Looks
like the machine hasn't been used for a long time.
It had 56 updates. All the browsers and everything
needed, was out of date.
I have updated everything.
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Ranjit Kayastha Apr 05, 2016 11:23 AM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake Apr 05, 2016 11:23 AM 
****This is an email****
Good morning,

Would you be able to send someone to the
Budget/Payroll office (Admin 306) to install
Office 2013 on WOU machine 20130521[Edit Inv]? Apparently
there is already an available license for that
purpose. Thank you!
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