Service Request Ticket - # 59870

Service Request Information

CONTACT Name Burton, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2016 01:28 PM
Department Natural Science Division Phone 88345
Location Email burtonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20140918[Edit Inv] (opens in a new window) Bldg/Room SSC 222
Service Tag Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287254RAGEL Location Kenddall Rosales
TECHS Submitted by Tim Taylor Contact ttaylor13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

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Entered by Date Memo
John Rushing Apr 06, 2016 03:20 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 06, 2016 03:20 PM 
it was a trust relationship error.  I took it off 
the domain and put it back on, took and snap shot 
and recomposed the clients.  I was able to test 
the VDI station and it was back up and running.
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Tim Taylor Apr 06, 2016 01:28 PM 
The math center sign in computer needs to be put
in kiosk mode. She was also wondering in the
future is that is she able to learn how to do it.
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