Service Request Ticket - # 59903

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2016 02:21 PM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20111147[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox 3600/DN Mono Laser Printer
Serial No. MHB793562 Location PDR

Model P3600/DN Hostname crackle.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER PRINTER MAINT: Phaser 3600 fuser unit from VISA2013003713 SR51470 SEPT2013 Maintenance Kit Model#126N00324 Xerox 3600 Fuser 110V, New #126N00293, Transfer Roller #022N02353 from VISA2014004527 SR56527 MAY2015 Xerox 3600 Feed Roller #JC97-02233A from VISA2014004528 SR56527 MAY2015 Ink/Toner Refill

Wired NIC 00:00:AA:BE:98:DA

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 11, 2016 02:57 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Apr 11, 2016 02:57 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 11, 2016 02:56 PM 
The printer is working fine for now, check in the
slot and try to fix it in properly. We look
forward to a video of the squeaky sounds in case
if it happens again for better troubleshooting.
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Kyle Arthenayake Apr 11, 2016 02:21 PM 
The printer has been looked at an earlier time
last week and is having the same issues of squeaky
noises. I asked if there was an error message and
Sue replied no just squeaky noises.
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