Service Request Ticket - # 59909

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2016 09:56 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024599 Location PDR

Model 8870/DNM Hostname lab-aalc/lab-aalccolor
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:CB

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 13, 2016 12:04 PM 
Status changed from (3) Order in Process to (5) Completed
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Megan Thibeault Apr 13, 2016 12:04 PM 
Moe fixed this
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Megan Thibeault Apr 12, 2016 11:26 AM 
Status changed from (1) Pending to (3) Order in Process
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Megan Thibeault Apr 12, 2016 10:45 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Apr 12, 2016 10:45 AM 
ref#21206895
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Megan Thibeault Apr 12, 2016 10:38 AM 
error 94,700
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Megan Thibeault Apr 12, 2016 10:24 AM 
Task reassigned to Dyl Karbia.
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Kirsten Fauser Apr 12, 2016 09:56 AM 
The printer in NS 216 is receiving an error and 
when they press okay the printer shuts off. 
Student calling could not find w#
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