Service Request Ticket - # 59927

Service Request Information

CONTACT Name Manoogian, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2016 09:09 AM
Department Behavioral Sciences Division Phone 14201
Location Email manoogim@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121213[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7W70LX1 Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 7W70LX1 Location PDR

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0090635 downgraded to Pro Plus 2010, MAXQDAPlus single-user ED license v.11 from VISA2012003507

Wired NIC F0:1F:AF:1D:34:1C


Wireless NIC BC:E5:56:A9:40:E4


Bluetooth NIC 24:FD:52:30:D7:CA

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Jessie Bergantinos Apr 14, 2016 09:20 AM 
Task reassigned to Ruby Tidwell.
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Jessie Bergantinos Apr 14, 2016 09:20 AM 
Status changed from (1) Pending to (5) Completed
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Jessie Bergantinos Apr 14, 2016 09:18 AM 
On campus until 3 today, in Monmouth until 5.

DO NOT REIMAGE
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Jessie Bergantinos Apr 14, 2016 09:18 AM 
(541) 231-0673
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Jessie Bergantinos Apr 14, 2016 09:09 AM 
At the public library in corvallis, she was hooked 
up to the presentation station. Her computer is 
now frozen and she is unable to cursor.
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