Service Request Ticket - # 59960

Service Request Information

CONTACT Name Baumgartner, Erin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2016 12:10 PM
Department VP Academic Affairs/Provost Phone 88348
Location Email baumgare@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120125[Edit Inv] (opens in a new window) Bldg/Room NS 204
Service Tag JLHR7V1 Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLHR7V1 Location NS204 Lab Station 2B

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494, STELLA Save-Disabled V10.0 license from VISA2012003145.

Wired NIC 18:03:73:34:88:A4

TECHS Submitted by Ranjit Kayastha Contact rkayastha14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
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Entered by Date Memo
Ranjit Kayastha Apr 19, 2016 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Apr 19, 2016 01:46 PM 
set it up to ns 204
done
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Ranjit Kayastha Apr 19, 2016 12:59 PM 
Changed the power supply. It's working now.
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Ranjit Kayastha Apr 18, 2016 12:10 PM 
I went to NS 204 to install a software and one of
the professor showed me two of the computer that
was mot working. I fixed one there only. This one
the power button is blinking and wont start up.
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