Service Request Ticket - # 59979

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2016 08:59 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130057[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136076 Location PDR

Model ColorQube 8870 Hostname wuclab2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.26 Metered Code: 0606 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:DB

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Apr 19, 2016 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Apr 19, 2016 09:08 AM 
No paper - opened and closed tray; printing 
commenced.
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Ruby Tidwell Apr 19, 2016 09:00 AM 
Task reassigned to Ruby Tidwell.
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Amy Anderson Apr 19, 2016 08:59 AM 
Student called saying printer WOU# 20130057[Edit Inv] in WUC 
computer lab has a paper jam so they can't print.
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