Service Request Ticket - # 59994

Service Request Information

CONTACT Name Holbert, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2016 02:13 PM
Department VP Student Affairs Phone 89246
Location Email holberta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20111061[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523RAU6S Location PDR
TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 20, 2016 03:18 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 20, 2016 03:18 PM 
re-installed printer drivers.
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Joanie Kinnaman Apr 20, 2016 03:02 PM 
I show that this printer should be W#20140880[Edit Inv]
(purchased on June 22, 2015)  Order #7849
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Megan Thibeault Apr 20, 2016 02:52 PM 
Task reassigned to John Rushing.
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Megan Thibeault Apr 20, 2016 02:51 PM 
Task reassigned to Joanie Kinnaman.
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Amy Anderson Apr 20, 2016 02:13 PM 
Andrew called saying the computer wou# 20111061[Edit Inv] is 
not sending documents to the printer UCVeterans on 
Krusty. Could not find WOU# for printer. HNE will 
be in office until 5 today, 4/20.
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