Service Request Ticket - # 60010

Service Request Information

CONTACT Name Schepige, Justin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2016 11:51 AM
Department Graduate Studies Phone
Location Email schepigej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131015[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MT00CF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:CD:AD:B2


Wireless NIC 88:63:DF:89:FC:E9


Bluetooth NIC 88:63:DF:89:FC:EA

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 29, 2016 10:26 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 29, 2016 10:26 AM 
This has been finished
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Babatunde Idahor Apr 22, 2016 03:28 PM 
Task reassigned to Shandelle Pepper.
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Babatunde Idahor Apr 22, 2016 03:28 PM 
Imaging complete.
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Babatunde Idahor Apr 22, 2016 02:58 PM 
Imaging...
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Shandelle Plasker Apr 22, 2016 02:26 PM 
Task reassigned to Babatunde Idahor.
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Shandelle Plasker Apr 22, 2016 02:26 PM 
Activation's have been finished. He would like his
Mac re-imaged.
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Shandelle Plasker Apr 22, 2016 11:51 AM 
In NS 220 the internet and phone jacks are not
working. In December he had this same issue and
they are saying that they never called to
deactivate the jacks. I do not no the Port numbers
but will go down and get them.
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