Service Request Ticket - # 60020

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2016 02:03 PM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121233[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV1F2DNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:CD:48:C6


Wireless NIC EC:35:86:52:B8:04


Bluetooth NIC EC:35:86:52:B8:05

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 25, 2016 02:32 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Apr 25, 2016 02:32 PM 
Task completed. I run an update, try send an email
from multiple browsers and it was successful.
Add Attachment
Amy Anderson Apr 25, 2016 02:03 PM 
Computer is saying she needs to update to send an 
email and isn't sure if she needs to update or not
Add Attachment