Service Request Ticket - # 60021

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2016 02:12 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100686[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB898436E Location PDR

Model P3600/DN Hostname sweats.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V PRINTER MAINT: Xerox 3600 Fuser Maintenance Kit, 110V, New #3600-ZI VISA2015005272 MAY2016 SR60021 IP:140.211.78.63 Ink/Toner Refill

Wired NIC 00:00:AA:BE:77:DD

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 03, 2016 12:27 PM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker May 03, 2016 12:27 PM 
This has been installed
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Shandelle Plasker May 03, 2016 11:13 AM 
Task reassigned to Shandelle Pepper.
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Megan Thibeault Apr 26, 2016 11:45 AM 
Status changed from (1) Pending to (3) Order in Process
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Megan Thibeault Apr 25, 2016 02:45 PM 
PR9135
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Megan Thibeault Apr 25, 2016 02:12 PM 
****This is an email****
Megan,

Our HP Phaser 3600 printer has now done this error
twice in the last week (Low Heat Error - cycle
power).  WOU #20100636[Edit Inv].  We are doing what it
says, but wanted to make you aware.
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