Service Request Ticket - # 60023

Service Request Information

CONTACT Name Gong, Xiaopeng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2016 02:14 PM
Department Education & Leadership Phone 89251
Location Email gongx@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20150486[Edit Inv] (opens in a new window) Bldg/Room RWEC 226
Service Tag Description Fujitsu ScanSnap iX500 Wireless Desktop Scanner #PA033656-B005
Serial No. A0VBC63471 Location Xiaopeng(Sunny) Gong, Asst Professor
TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa May 04, 2016 04:48 PM 
Status changed from (2) Scheduled to (5) Completed
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Jonathan Yoshikawa May 04, 2016 04:48 PM 
configured
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Jonathan Yoshikawa May 03, 2016 03:31 PM 
needs OSX to be setup.  
Wednesday 230
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Jonathan Yoshikawa Apr 28, 2016 02:46 PM 
Status changed from (1) Pending to (2) Scheduled
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Jonathan Yoshikawa Apr 28, 2016 02:46 PM 
Delivered

Setup scheduled for...
   May 3, @1
Also inquiring about a an iPad w/ stylist she
ordered.
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Jonathan Yoshikawa Apr 28, 2016 12:30 PM 
Task reassigned to Jonathan Yoshikawa.
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Tricia Flaherty Apr 27, 2016 05:08 PM 
FYI the note Courtney made about replacing
something is wrong it is to be installed for use
with W#20131106[Edit Inv] a PC laptop that is Sunny Gong's
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Tricia Flaherty Apr 27, 2016 05:07 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Apr 27, 2016 05:07 PM 
driver/software and bundled Acrobat STd 2015(v12)
can be found at: T:\Fujitsu ScanSnap\iX500 under
VISA2015005265 order#9104  
This scanner has WiFi capabilities but dpending on
what type of connection, etc. they may not be
supported on campus wifi network, if she requests
the wifi be setup please talk with Megan as to
what we may or may not be able to do.  The scanner
is USB 3.0 capable
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Courtney Croy Apr 25, 2016 02:14 PM 
A Fujitsu wireless desktop scanner W#20150486[Edit Inv] needs to be 
delivered to Xiaopeng Gong in ED 156. Replacing W#20131106[Edit Inv]. 
This is located in ITC 008 on the counter across from the storage 
wall.
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