Service Request Ticket - # 60028

Service Request Information

CONTACT Name Morgan, Becka   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2016 11:36 AM
Department Computer Science Division Phone 88964
Location Email morganb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140368[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. CC7ZN12 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Transfer from W#20101005 Adobe CS4Web Standard Win from P0069201

Wired NIC 34:E6:D7:12:73:6D


Wireless NIC 80:00:0B:4E:0D:C7


Bluetooth NIC 80:00:0B:4E:0D:CB

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 26, 2016 11:44 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 26, 2016 11:44 AM 
Closing this ticket because it was a charger for
an older laptop. They will need to purchase a
charger if needed.
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Megan Thibeault Apr 26, 2016 11:36 AM 
****This is an email****
Hi Megan!

 

Becka has a broken charging cord here for her
laptop. When I asked her about it, she said that
she needed to take it to you to get a replacement.

 

Do you know anything about it?  If so, where would
you like me to drop it off?

 

Sarah
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