Service Request Ticket - # 60030

Service Request Information

CONTACT Name Cooper, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2016 01:09 PM
Department Financial Aid Phone 88793
Location Email cooperc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20030436[Edit Inv] (opens in a new window) Bldg/Room AD 307
Service Tag Description LaserJet 9000
Serial No. SJPBQN11956 Location Cindy Cooper

Model C8519A Hostname
Notes 50PPM; PRINTER MAINT: HPLJ9000 Maint Kit #C9152A-PRM-B(EXCHANGE) FEB2016 SR59204 Ink/Toner Refill

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public

Entered by Date Memo
Babatunde Idahor Apr 26, 2016 05:07 PM
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Apr 26, 2016 05:07 PM
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Apr 26, 2016 05:07 PM
Printer set-up complete for HP printer laserjet 
9000 and Xerox Phaser 3320 PS driver was 
installed. Also, set up the Xerox printer to print 
both back and front.
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Jonathan Yoshikawa Apr 26, 2016 03:09 PM
Task reassigned to UCS Tech.
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Jonathan Yoshikawa Apr 26, 2016 01:26 PM
Task reassigned to Jonathan Yoshikawa.
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Kyle Arthenayake Apr 26, 2016 01:09 PM
Cindy would like her computer hooked up to the
printer listed in the service request ticket. She
said the financial aid office got some brand new
computers and had it hooked up to a smaller
printer. She mentioned they use the above listed
printer for bigger jobs and that they would need
to be able to use that printer soonish
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