Service Request Ticket

Service Request Information

CONTACT	Name	Aldrich, Patrick	Date	May 02, 2016 08:36 AM
	Department	The Research Institute	Phone	89202
	Location		Email	aldrichp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20111120 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	5K655V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	5K655V1	Location	008(Underneath the standup desk)
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085572
	Wired NIC	18:03:73:23:82:AE

TECHS	Submitted by	Kirsten Fauser	Contact	kfauser13@wou.edu
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Ruby Tidwell	May 02, 2016 12:45 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ruby Tidwell	May 02, 2016 12:43 PM	Delivered computer to student worker & brought back old one to our office. Also swapped old monitor 20040715 with monitor 20110976 Updated inventory for all. Also added Patrick and Mariah (student worker) as admins	Add Attachment
Ruby Tidwell	May 02, 2016 12:02 PM	Task reassigned to Ruby Tidwell.	Add Attachment
Ruby Tidwell	May 02, 2016 11:03 AM	He will be available at noon	Add Attachment
Ruby Tidwell	May 02, 2016 11:00 AM	Left VM for availability	Add Attachment
Kirsten Fauser	May 02, 2016 08:36 AM	**This is an email** Hello, I have a computer in my office, TH103, WOU #20111120, that I'd like to have moved to a student worker station (Mariah) in TH209. This is replacing WOU #20100178 in that office. The TRI staff contact person if you have questions is Patrick Aldrich, TH220 x8-9202. Dawn Brown The Research Institute at Western Oregon University 345 N Monmouth Ave Monmouth OR 97361 Phone 503-838-8486 Fax 503-838-8150	Add Attachment