Service Request Ticket - # 60081

Service Request Information

CONTACT Name Lune, Stefanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2016 12:14 PM
Department Creative Arts Phone 88461
Location Email pricesg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140015[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL145646 Location PDR

Model ColorQube 8870 Hostname rice109.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.114.50 Metered pin: 2821 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:13:31

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa May 02, 2016 01:14 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa May 02, 2016 12:36 PM 
maintenance kit @ 20% 
paper was not loaded correctly.
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Jonathan Yoshikawa May 02, 2016 12:19 PM 
Task reassigned to Jonathan Yoshikawa.
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Amy Anderson May 02, 2016 12:14 PM 
Stephanie called saying that printer WOU# 20140015[Edit Inv] 
in RA 109 is having problems with the waste 
compartment. The room where the printer is located 
is open until 5.
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