Service Request Ticket - # 60083

Service Request Information

CONTACT Name Wimmer, Craig   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2016 02:53 PM
Department Student Health & Counseling Center Phone 88772
Location Email wimmerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150489[Edit Inv] (opens in a new window) Bldg/Room SAC 130
Service Tag FB01R72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. FB01R72 Location Craig Wimmer, Health Education

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC 84:7B:EB:2F:81:9B


Wireless NIC 74:DF:BF:A3:FA:E9

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa May 12, 2016 02:42 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell May 12, 2016 01:44 PM 
Task reassigned to Jonathan Yoshikawa.
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Ruby Tidwell May 11, 2016 12:32 PM 
He is available tomorrow afternoon at 1.  He said 
that he will also have two laptops for us to bring 
back.
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Ruby Tidwell May 09, 2016 11:05 AM 
****This is an email****
Hi Ruby,
I am sorry for the delay in my email, I was out 
of the office last week.  I am available this 
week to meet regarding the new laptop.
Craig
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Jonathan Yoshikawa May 05, 2016 01:39 PM 
Task reassigned to UCS Tech.
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Jonathan Yoshikawa May 05, 2016 01:39 PM 
He'll be back on Tuesday
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Jonathan Yoshikawa May 05, 2016 12:56 PM 
Task reassigned to Jonathan Yoshikawa.
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Ruby Tidwell May 04, 2016 11:16 AM 
Sent email for availability
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Ruby Tidwell May 04, 2016 11:13 AM 
Finished updates; back on shelf
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Ruby Tidwell May 04, 2016 11:13 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell May 04, 2016 11:11 AM 
Moved in AD
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Shina Oladiti May 02, 2016 04:53 PM 
Running windows update...
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Shina Oladiti May 02, 2016 03:04 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti May 02, 2016 03:04 PM 
Machine is going through imaging process...
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Courtney Croy May 02, 2016 02:53 PM 
NEW EQUIP SETUP: A Dell Latitude Laptop W#20150489[Edit Inv] needs to be 
set up and delivered to Craig Wimmer in the Student Health & 
Counseling Center Room 130. This is located in ITC 008 on the 
counter across from the storage wall.
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